Aayura Wellness Multipurpose eCommerce Platform
Terms and Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under, as applicable and the amended provisions pertaining to electronic records in various statutes, as amended from time to time by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signature.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that requires publishing of the rules and regulations, privacy policy and Terms of Use for access or usage of www.aayurawellness.com website and its mobile applications.

Please read the following terms and conditions very carefully as your use of the services of this website, the mobile application, both medium also referred to as Aayura wellness, is subject to your acceptance of and compliance with the following terms and conditions.

Acknowledgement of Terms: When you access this website, mobile application you acknowledge that you have read the terms and conditions set forth below and understood that access to this website/mobile application is subject to the provisions of the same. If you do not agree to the terms and conditions set forth below, you should exit this website/mobile application now

Definition

Aayura wellness: Aayura wellness means healthcare digital platform consists of Website www.aayurawellness.com and Mobile Applications, being controlled and operated by M/s Aayura wellness, Block: A/1, Shop No: 2 & 8, VIP Enclave, Raghunathpur, Kolkata – 700059, West Bengal, India.

The term website shall include Mobile App.


Pharmacy: Pharmacy means an independent retailer working as Retail Chemists & Druggists and holds a valid license to operate as Retailer under the provisions of Drugs & Cosmetics Act, 1940 and also holds other required licenses and registration under the provisions of applicable laws, hereinafter also referred as Sellers

Lab: Lab means pathology lab having valid license/registration/NOC to operate as Pathology under the provisions of Clinical Establishment Act and other laws.

Language of the Terms

The terms are incorporated herein in English language and Aayura wellness does not provide you with a translation of the English language version of the Terms and if there is any contradiction between what the English language version of the Terms says and what a translation says, then the English language version shall take precedence.


General Information

Aayura wellness works as a communication medium between users, pharmacy, Lab and other service providers.

The communications on Aayura wellness are only in the form of enquiry and indent and are subject to conformity by the said Pharmacy, Lab and Other Service providers.

Aayura wellness itself is not to sell, to stock, to exhibit, to offer for sale or to distribute Oil, pharmaceutical, healthcare & other related products. Aayura wellness provides information and knowledge and forwards all communication of users among the network of Sellers and all sale, stock, exhibit or offer for sale or distribution is only made from the said sellers.

Aayura wellness is a communication medium. All orders are accepted and fulfilled by Pharmacy subject to verification of valid prescription by said the Pharmacy. Exhibit or any offer for sale, if any, is by the Pharmacy using the website or mobile application.

For Oil and Products, Aayura wellness is a technology platform which works as communication medium between Users and Sellers.

For Lab and other services, Aayura wellness is acting as a communication medium only, the entire offer for sale/services are directly from such labs and service providers.

The information available on Aayura wellness has been compiled with utmost care and is for informational purposes only and does not constitute professional advice, recommendation, diagnosis or any kind of treatment. You are advised to seek advice from registered medical practitioner or experts for your personal medical needs and requirements. Taking any action based on any information/content provided on Aayura wellness will be solely at your own risk and Aayura wellness will not be held responsible, under any situation or condition, for your acts.

It is the duty of the users to read the terms and conditions of Aayura wellness (which is likely to change from time to time) before accessing it. Your use of the website and the services is subject to the most current version of the Terms made available on the website, at the time of such use. You are requested to regularly visit the website to view the most current Terms. It shall be your responsibility to check the Terms periodically for changes.

Your use of this website, its tools and information are governed by the following terms and conditions ("Terms & Conditions"). If you use this website, you shall have to follow the policies, terms and conditions that are mentioned in this agreement.

Any individual, who has agreed to become a Registered User of Aayura wellness by providing his/her Personal Identification Data, shall agree to abide by the terms and conditions of this website, which is owned and provided by Aayura wellness.

ACCESSING, BROWSING OR OTHERWISE USING THIS WEBSITE OR MOBILE APPLICATION (APP) INDICATES THAT YOU AGREE TO ABIDE BY ALL THE TERMS AND CONDITIONS MENTIONED IN THIS AGREEMENT. SO PLEASE READ THIS AGREEMENT VERY CAREFULLY BEFORE PROCEEDING.

The information on this website is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. All content, including text, graphics and information, contained on or available through this website is for general information purposes only. Aayura wellness makes no representation and assumes no responsibility for the accuracy of information contained on or available through this website and such information is subject to change without notice.

NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY SEEKING MEDICAL TREATMENT BECAUSE OF SOMETHING YOU HAVE READ ON OR ACCESSED THROUGH ANY WEBSITE.

Aayura wellness does not recommend, endorse or make any representation about the efficacy, appropriateness or suitability of any specific products, procedures, treatments, opinions or other information that may be contained on or available through this website.

Choice of Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of India.

Any litigation arising out of or in connection with this website shall directly come under the jurisdiction of Kolkata, West Bengal, India only

Membership Eligibility

Companies/Individuals who are allowed to enter into a legally binding contract within the purview of the Indian Contract Act, 1872, shall be eligible for membership or registration at Aayura wellness. Our services are not available to individuals below 18 years or to users who have been terminated or removed from the system by team Aayura wellness for some reason or the other.

Members must be humans. No machines, scripts, or automated services are permitted to become members.

Account and Registration

To use certain features of the Website & Mobile Application you have to become a registered user at Aayura wellness, you need to open an account with us by providing your personal information like your name, gender, mobile phone number, email address, account password and billing/shipping address etc. All of your registration information is protected by our Privacy Policy. Though, it is the user's responsibility to keep his/her password and account details confidential. You also agree to accept responsibility for all activities that occur under Your Account or Password. Aayura wellness shall not be liable for any loss or damage, which may take place if the user fails to protect his/her account details or password.

In case you notice suspicious activities that threaten disclosure of your account details, please mail us immediately atcustomercare@aayurawellness.com . If Aayura wellness has reason to believe that there is likely to be a breach of security or misuse of the website; then, we may ask you to change your password or, we may also, deactivate your account without your consent.

You also agree to:
Provide truthful and accurate information about yourself at the time of registration which will be known as "Registration Data".

If you provide any information that is untruthful and inaccurate if Aayura wellness has reasonable grounds to suspect that such information is untruthful and inaccurate then, this may result in the termination of your user membership at Aayura wellness.

By creating this account, you agree to receive transactional and / or promotional communications from us via SMS, Emails, Push Notifications, Telephone and Chat at any time.

If you, at any time, wish to discontinue receiving communications from us, you agree to notify us by email at customercare@aayurawellness.com . with the Subject Line "Unsubscribe".


Information

We always try to provide accurate information, yet errors may occur

Privacy

Any information provided by our customers is private and confidential. And we respect customers' privacy. By providing your Mobile Number during registration, you agree to being contacted by Phone, SMS, Whatsapp or Any Other Channel.

To know more about our privacy policies, visit our Privacy Policy section. We assume that as a responsible user you agree to abide by our privacy policies.

Privacy

Any information provided by our customers is private and confidential. And we respect customers' privacy. By providing your Mobile Number during registration, you agree to being contacted by Phone, SMS, Whatsapp or Any Other Channel.

To know more about our privacy policies, visit our Privacy Policy section. We assume that as a responsible user you agree to abide by our privacy policies.

Communication

By using this Website or Mobile Application, it is deemed that you have consented to receiving calls (mobile, landline or any other medium), e-mails, SMS and whatsapp for all purposes from us at anytime subject to the Privacy Policy. In case you wish to stop the contact with us for the same, you may send us a mail at customercare@aayurawellness.com .

Website Security

Users are forbidden from breaching or attempting to breach the security of Aayura wellness, including but not limiting to:

Use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website;

Accessing data that is not intended for you or logging onto a server or an account, which you are not authorized to access;

Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;

Attempting to interfere with the service of any other user, host or network,( including but without limitation), via means of submitting a virus to the Website(Aayura wellness), 'overloading', 'flooding,' 'spamming', 'mail bombing' or 'crashing';
Sending unsolicited email, including promotional mails and/or advertising products or services without our consent.

Forging any TCP/IP packet header or any part of the header information in any email or news group posting. You further agree not to use or attempt to use any engine, software, algorithm, methodology, tool, agent or other device or mechanism (including but not limited to browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from Aayura wellness and other available third party web browsers (e.g., Netscape Navigator, Microsoft Internet Explorer, Google Chrome).

BREACH OF SYSTEM OR NETWORK SECURITY OR ILLEGITIMATE ACCESS TO ANY PORTION OF THE WEBSITE, ANY OTHER SYSTEM OR NETWORKS CONNECTED TO THE WEBSITE OR TO ANY OF THE SERVICES OFFERED ON OR THROUGH THE WEBSITE, MAY RESULT IN CIVIL OR CRIMINAL LIABILITY.

Maintenance

This website may at its sole discretion and without assigning any reason whatsoever at any time deactivate or/and suspend the User’s access to this website and/or the Services (as the case may be) without notice to carry out system maintenance or/and upgrading or/and testing or/and repairs or/and other related work. Without prejudice to any other provisions of this Agreement, this website shall not be liable for any loss or/and damage or/and costs or/and expense that the User may suffer or incur, as a result of such deactivation or/and suspension.

Discontinuation or Modification to Services

This website reserves the unilateral right to add to /and/or change and/or delete and/or end the Service at anytime with or without notice to the User. There shall be no liability on behalf of this website to the User or any third party in case this website exercises its unilateral right to modify or discontinue the Service.

User Content

You Agree and Confirm

The content that you upload or post will become our property and you grant us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include any content you provide and are not entitled to any payment or other compensation for such use. You also grant us the right to sub-license these rights, and the right to bring an action for infringement of these rights. We reserve the right to edit or remove any material submitted to this Website/App, or stored on our servers, or hosted or published upon this Website/App. That you will provide truthful and accurate information in all instances when such information is requested from you. Aayura wellness reserves the right to confirm and validate the information and other details provided by you at any point of time.

If upon confirmation, your details are found not to be truthful and accurate (wholly or partly), Aayura wellness has the right, in its sole discretion, to reject the registration and debar you from using the Services of Aayura wellness and / or other affiliated websites without prior intimation whatsoever. In case any content is considered to be unlawful or against the law within any jurisdiction in which our Website/App can be seen and accessed, it shall be removed forthwith by us on being intimated by the authorities of the respective jurisdiction that such content is deemed unlawful. We cannot be held liable or questioned for the same.

USER OBLIGATION

You are a restricted user of this Website/ Mobile Application. The User is restrained from allowing any person other than himself / herself to use the Service. You are bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate post, publish or create derivative works from, transfer, or sell any information or software obtained from the Website/ Mobile Application. With our prior permission limited use may be allowed. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website/ Mobile Application is not permitted. You shall not, nor allow third parties on your behalf to
(i) make and distribute copies of the Website/ Mobile Application
(ii) attempt to copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the Website/ Mobile Application; or
(iii) create derivative works of the Website/App of any kind whatsoever.

You acknowledge and agree that by accessing or using the Website/ Mobile Application or Services, you may be exposed to content from other users that you may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such offensive content on the Website/ Mobile Application. Further, you may report such offensive content by sending us an e-mail at customercare@aayurawellness.com .

The User shall not share the Service with any person without the prior written approval of this website. The User shall not use the Service for any unlawful purpose including without limitation criminal purposes. The Service shall not be used to send or receive any message, which is offensive on moral, religious, racial or political grounds or of an abusive, indecent, obscene, defamatory or menacing nature. The User shall be prohibited in persistently sending messages or make postings on this website to any other User or third party who access this website without reasonable cause or for causing any threat or/and harassment or/and annoyance or/and anxiety or/and any other inconvenience whatsoever caused to any person. The User shall not infringe on any intellectual property rights of any person / organization or/and retain information in any computer system or otherwise with an intention to do so. The User agrees not make use of anyone else's Information other than as necessary to complete any this website transactions in which you are involved. The User shall not violate, or attempt to violate the security of this website and/or any website(s) linked to this website or gain un-authorized access to any information regarded as private by other Users or persons, including but without limitation, to accessing data and information not intended for them or logging onto a server or account which the User is not authorized to access, attempting to probe, scan or test the vulnerability of a system or network or attempting to breach security or authentication. The User shall be prohibited to introduce, post, or transmit any information or software, which contains a virus, worm or other harmful component into the internet or this website network system. The Users shall avail the services of this website or any other related website for lawful purposes alone. Transmission of information or/and conduct in violation of any applicable local or/and state or/and Central or/and foreign law or/and regulation is prohibited. This includes without limitation any unauthorized use of material protected by patent or/and copyright or/and trademark or/and other intellectual property right, material that is obscene or/and defamatory or/and libelous or/and constitutes an illegal threat, or/and violates rights of privacy or publicity, or/and violates export control laws. The User undertakes not to resell or assign his/her rights or obligations under these Terms and Conditions. The User also agrees not to make any unauthorized commercial use of the Service. The User shall use the Service only for the purpose for which it is subscribed. The User shall comply with all applicable laws (and shall not contravene any applicable law) of India relating to the Services, including any regulation made pursuant thereto. The User shall not print, download, duplicate or otherwise copy, delete, vary or amend or use any data or personal information posted by any User on this website except such data and information which are posted by the particular User himself.

Limitations of Usage

This Website cannot be used for any of the following purposes:

• Abuse, harass, threaten, defame, disillusion, erode, abrogate, any unlawful, demean, or otherwise violate the legal rights of others or otherwise objectionable material.

• Transmitting offensive materials that may violate relevant laws, regulations and ethics of pharmacy. • Gaining unauthorised access to other computer systems.

• Interfering with any other person's use of the website, its features and services.

• Breaching any applicable laws.

• Interfering or disrupting networks or websites connected to Aayura wellness.

• Making, transmitting or storing electronic copies of copyrighted materials, design details and colours without the permission of the owner.

Modification of Terms & Conditions of Service

We reserve the right to change these terms and conditions from time to time without informing you. It is your responsibility to review the company Terms & Conditions regularly.

If you wish to terminate your account due to any modification in the Terms & Conditions or any Policy of Aayura wellness, you may do so by sending an email, with the subject line "Termination", to the following email address:customercare@aayurawellness.com .

In the case of inconsistencies between these Terms & Conditions and any information included in off-line materials (for example, promotional materials and mailers), these Terms should always be referred & shall prevail over such information included in the material.

Termination and Refusal of Service

Aayura wellness may, in its sole discretion, limit user activity by immediately suspending your membership, either temporarily or for an indefinite period without citing any reason.

This website may also terminate or block user membership, and/or refuse to allow user access to the site and/or services, or cancel orders, in the event, but not limited to:

The user violates any or all the terms and conditions of this agreement and/or any policy of Aayura wellness. User actions that may harm or slander other users' actions or pose as a threat to this website.

We discover that the user has provided inaccurate and incomplete information.

The user attempts to dupe, denigrate, or abuse Aayura wellness by using the functionalities on the website. A user, once suspended or blocked may not register or attempt to register with us, or use Aayura wellness or any of its services in any manner whatsoever, until we reinstate the account of that user. Also in case of such termination, we reserve the right to recover any amount due and may take strict legal action, including but not limited to: a referral to the appropriate police or other authorities for commencing criminal or other proceedings against the user.

To terminate the User Agreement, you have to first discontinue your use of this website, its features and services.

To discontinue your use of this website, send us a mail, with "Termination" as your subject line, to customercare@aayurawellness.com .

By the word "user" we mean "you, or anyone acting on your behalf or under your password".

Aayura wellness may also, at its sole discretion and at its convenience, discontinue, suspend, modify, restrict or terminate the website or any part of it without issuing any notice to you or any other person

Product

This website is only for information and communication purpose. This website provides information and knowledge regarding price and availability of Oil, pharmaceutical, healthcare & other related products and forwards all communication of users among the network of Sellers.

Prices and availability of products are subject to change without prior notice or any consequential liability on the Aayura wellness. It is discretion of Pharmacy to modify, extend, update or withdraw the offers on products without prior notice to the Users.

We make utmost care to make sure that the pricing and availability of Products on our Website/ Mobile Application is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale.

We also reserve the right to correct any inaccuracies or omissions related to pricing and product availability/descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice.

Delivery

This website provides its services to the whole of West Bengal, subject to the following:

i) Delivery of prescribed Oil is done by Pharmacy against a valid prescription. The Pharmacy can refuse to deliver the order in absence of a valid prescription. Aayura wellness will not be held liable for refusal of orders by the Pharmacy.

ii) Wellness / health care and other related products purchased from the website by a user delivered to the User by standard courier services on behalf of the respective sellers through a logistics partner. If the standard courier services are not available for a particular region/pincode, such order shall not be delivered and the user shall be intimated accordingly.

iii) The Lab and Other Services shall be available only in the serviceable area as mentioned at the Aayura wellness from time to time.

Following are www.aayurawellness.com delivery charges, which are based on the order value.

Order Value Delivery Charge
Up to Rs. 149.99 Rs. 50
Rs. 150 – Rs. 499.99 Rs. 30
Over Rs. 500 FREE Shipping
Note

: Delivery charges quoted above are applicable on ALL Orders at www.aayurawellness.com or Mobile Application

Delivery times may vary depending on the delivery location as well as the type of product you order. You can make the payment via any one of the following methods of payment: Credit/Debit Card, Net Banking or Cash on Delivery.

Credit/Debit Card and Net Banking Payments are processed via our online payment service partners.

Payment

Registration on the Website and the access to the information provided on the Website is free. Aayura wellness does not charge any fee for accessing, browsing of the Website. The User agrees to make all payments directly to the respective Seller for purchase of goods from such Seller. The Sellers may use the services of collection agents duly appointed in this regard or authorize Aayura wellness to collect/remit payment on their behalf. The Users agree and acknowledge that it shall not hold Aayura wellness responsible for any loss or damage caused to the User during the process, due to any acts or omission on the part of third parties viz. the Seller or the collection agents or for any actions/ omissions which are beyond the control of Aayura wellness.

Users have multiple payment methods - Credit Card/Debit Card/Net banking/Third party Wallets and COD. It is at the sole discretion of Aayura wellness whether to continue/discontinue any kind of payment method.

While availing any of the payment method/s available on the Website or Mobile Application (App), we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

1. Lack of authorization for any transaction/s, or

2. Exceeding the preset limit mutually agreed by You and between "Bank/s", or

3. Any payment issues arising out of the transaction, or

4. Decline of transaction for any other reason/s

You understand, accept and agree that the payment facility provided by Aayura wellness is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, Aayura wellness is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.

All payments made against the services on Aayura wellness by you shall be compulsorily in Indian Rupees. The Website will not facilitate transaction with respect to any other form of currency with respect to the transactions made on Website.

Credit/Debit Card and Net Banking Payments are processed via our online payment service partners. Please check Our Privacy Policy on how Aayura wellness uses the confidential information provided by Users.

We provide link or incorporate SDKs of third-party websites, our online payment service partners, which process your Net Banking/Credit/Debit Card and Third Party Wallet payments. We are not responsible for the availability or proper functioning of such linked pages or sites or SDKs, and we will not be held responsible for any loss or inconvenience encountered as a result of using such links.

You confirm that you are the authorised holder of the credit/debit card or the original account holder for online payments made in the transactions on Aayura wellness. Aayura wellness will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of the Your ID/password/credit/debit card number/account details number for using the Website or Mobile Application (App).

Return, Cancellation and Refund

All products ordered from the website or mobile application and successfully delivered to user in Serviceable areas may be returned to the Seller in accordance with the terms contained in the respective Return, Cancellation and Refund policy. Products delivered to users in areas other than serviceable area are non-returnable.

Above return policy is applied except for products having different return policy which is detailed in respective product description page


Other Terms
Feedbacks and Suggestions

We appreciate feedback and suggestions from our users. However, Aayura wellness reserves the right to control and monitor the posting of all feedbacks and suggestions from the user end. Once posted, the contents will be treated as "public" and we take no responsibility for any content posted by a user or any third party. We are also under no obligation, whatsoever to respond to any content posted on our site.

By continuing to use this website, you hereby grant Aayura wellness and its affiliates and sub-licensee a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify and create derivative works from such materials or any part of such materials.

Copyright and Trademark

All materials located on or in this Website, including( but not limited by) images, illustrations, text, logos, page headers, audio clips, and video clips, is our exclusive property and are expressly protected by copyrights, trademarks and other intellectual property rights.

COPYING, STORING, DISTRIBUTING, TRANSMITTING, POSTING, LINKING, RE-PUBLISHING, DEEP LINKING, OR OTHERWISE MODIFYING WEBSITE MATERIALS IN WHOLE OR IN PART, OTHER THAN FOR YOUR OWN PERSONAL, NON-COMMERCIAL USE, WITHOUT EXPLICIT WRITTEN PERMISSION OF Aayura wellness, IS STRICTLY PROHIBITED.

The Aayura wellness logo/ image, and other Aayura wellness graphics, logos, page headers, button icons, scripts, and service names, used on the home page as well as on the other pages of this website, and as used in the communication to the User or to any other third party, are trademarks, registered trademarks or trade dress of Aayura wellness in India. You acknowledge and agree that Aayura wellness own all legal right, title and interest in and to the Services, including any intellectual property rights which subsist in the Services (whether those rights happen to be registered or not, and wherever in the world those rights may exist). You further acknowledge that the Services may contain information which is designated confidential by Aayura wellness and that you shall not disclose such information without our prior written consent.

Unless you have agreed otherwise in writing with Aayura wellness, nothing in the Terms gives you a right to use any of Aayura wellness trade names, trademarks, service marks, logos, domain names, and other distinctive brand features. All other Trademarks, not owned by Aayura wellness but appearing on this website, are the property of their respective owners. These trademarks and trade dress cannot not be used, communicated or distributed in connection with any product or service that does not belong to Aayura wellness, in any manner whatsoever, without the specific and written permission of Aayura wellness.

Any breach of the terms, as mentioned above, may result in a copyright, trademark or other intellectual property right violation that may subject the doer to civil and / or criminal penalties.

You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Services.

Unless you have been expressly authorised to do so in writing by this website, you agree that in using the Services, you will not use any trade mark, service mark, trade name, logo of any company or organisation in a way that is likely or intended to cause confusion about the owner or authorised user of such marks, names or logos.

Indemnity

You hereby agree to indemnify, defend, hold harmless Netmeds.com and its officers, directors, proprietors, employees, agents, information providers, partners, licensors, advertisers and suppliers from and against all claims, losses, expenses, damages and costs, including reasonable legal fees and costs, resulting from any violation of this agreement, or any activity related to your account, or any information or material you have submitted or will submit to us in violation of any law or in breach of any third party rights (including, but not limited to, claims in respect of defamation, invasion of privacy, or infringement of any other intellectual property right). We reserve the right to exclusively defend and control any claims arising from the above and any such indemnification matters, and you hereby agree to cooperate fully with us in asserting any available defenses.

Exclusion of Warranties

The Website is provided without any warranties or guarantees. You must bear the risks associated with the use of the Website.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED IN "AS IS" AND "AS AVAILABLE" FORM.

IN PARTICULAR, Aayura wellness, its partners, agents, licensors, suppliers, or their respective directors, proprietors, franchisees, officers, or employees of them, and its subsidiaries and affiliates, DO NOT REPRESENT OR WARRANT TO YOU THAT:

(A) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS,

(B) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR,

(C) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, AND

(D) THAT DEFECTS IN THE OPERATION OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED TO YOU AS PART OF THE SERVICES WILL BE CORRECTED.

(E) ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

(F) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE OR THROUGH OR FROM THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS.

(G) THIS WEBSITE FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT

. MEDISOLVE, its affiliates, partners, agents, suppliers, or their respective directors, proprietors, franchisees, officers, or employees shall not be liable for any incidental, special, consequential or exemplary damage, cost or expenses incurred due to ( but not limited to); monetary loss, loss of goodwill, data or other intangible losses arising directly or indirectly out of or in connection with the Website, its services or delay in performing any obligation under this contract by reason of any event or circumstances outside the reasonable control of Aayura wellness, including but not limited to: strikes, industrial action, failure of power supplies or equipment, government action or any natural calamities.

Termination We, at our sole discretion, can terminate this Agreement at any time.

We also have the right to deactivate or terminate the account of the End User in the event of any conduct which we consider unacceptable, or if the user is found to violate the above Agreement.

We may at any time, terminate its legal agreement with you if:

(A) You have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to or are unable to comply with the provisions of the Terms); or

(B) We are required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); or

(C) The partner with whom we offer the Services to you has terminated its relationship with us or ceased to offer the Services to you.

Interpreting the Contract

All parts of this contract apply to the maximum extent permitted by law. A court may hold that we cannot enforce a part of this contract as written. If this happens, then you and we will replace that part with terms that most closely match the intent of the part that we cannot enforce. The rest of this contract will not change. This is the entire contract between you and us regarding your use of the service. It supersedes any prior contract or statements regarding your use of the service. If you have confidentiality obligations related to the service, those obligations remain in force (for example, you may have been a beta tester). The section titles in the contract do not limit the other terms of this contract.

Assignment

We may assign this contract, in whole or in part, at any time with or without notice to you. You may not assign this contract, or any part of it, to any other person. Any attempt by you to do so is void. You may not transfer to anyone else, either temporarily or permanently, any rights to use the service or any part of the service

No Third Party Beneficiaries

This contract is solely for your and our benefit. It is not for the benefit of any other person, except for permitted successors and assigns under this contract.

Remedies

In the event that the User breaches any of the above-mentioned covenants, this website shall have the right to delete any material relating to the violations without prior notice to the User. This website shall issue a warning to the User to discontinue any activity which leads to the said violations and in the event the User continues with such prohibited activity, this website reserves the unilateral right to suspend or/and deactivate the User's access to this website, the Service and/or any other related facility. In addition to the right to indemnity available to this website, this website shall have the right to any legal remedy, against the User to recover the loss suffered by this website and the harm caused to the reputation of this website, due to such violation by the User.

Note

The display made on this website and Mobile App are made on behalf of Aayura wellness which is having valid Drug License Nos. WB/KOL/BIO/R/277128 & WB/KOL/NBO/R/277128 as defined under Drugs & Cosmetics Act, 1940 and Rules, 1945.

Please refer to our Return and Replacement Policy, Cancellation Policy and Shipping Policy before placing order(s) on our Website/ Mobile Application.

Please proceed only if you accept all the conditions enumerated herein above, out of your free will and consent.